I am concerned about the security of Personal Guest data?
The first and most important point to recognise is that the
Niagara Micros driver is just a listener of Guest Room data traffic and it does not have any control over the amount nor the type of data transmitted by the PMS.
Configuration options in the
Niagara Micros driver give the installation engineer the flexibility to choose what Guest Room data is made available in the station
database.
The fundamental Guest Room data collected by the
Niagara Micros driver from the PMS is Room Number, Guest Reservation Number and most importantly, whether the room is Occupied or not. These data only contain PMS Room Occupancy details and do not contain any Personal Guest data. These data are always automatically collected
and are illustrated in the image below:
The collection of Personal Guest data including Title and Name, as well as Pre-Arrival, TV and Minibar Room Rights data are enabled or disabled by configuration settings in the
Niagara Micros driver and are setup by the installation engineer. Personal guest data and Room Rights data are also illustrated in
the image above.