About Guest Information

The following Guest Information is sent from the Micros PMS system to the driver:
  • Guest Check-in
  • Guest Check-out
  • Guest Room Number
  • Guest Reservation Number
  • Guest Data
  • Room Rights
  • Guest Room Change
  • Guest Information Change Record

Guest Check-in and Guest Check-out

The Micros PMS notifies the driver of Guest Check-in and Guest Check-out when they occur and the driver is always enabled to listen for these two events.

Guest Room and Reservation Number

The Micros PMS notifies the driver of the Guest’s Room and Reservation numbers and the driver is always enabled to listen for this data.

Guest Data

Guest Data comprise the Title, Forename, Full name, Language and VIP status of the Guest. By default, the driver will listen for this data but its collection and visibility may be disabled by a license feature (see Micros requirements), or disabled by a setting in the Micros Network/Link Config.

Room Rights

Room Rights comprise Minibar Rights and TV Rights. By default, the driver will listen for this data but its collection and visibility may be disabled by a license feature (see Micros requirements), or may be disabled by a setting in the Micros Network/Link Config/Room Rights Config.

Guest Room Change

If a guest changes room neither the old room nor the new room has to exist in the Niagara station. If in the hotel, for example, there is a JACE per floor, then the guest will be removed from the old room (if it exists it will be set unoccupied), and if the new room exists then this will be checked in with the guest details from the PMS. Guest Room change data may be configured by a setting in the Micros Network/Link Config/Room Rights Config

Guest Information Change record

Updates the Guest number or Guest name, keeping the same room occupancy state. Guest Information Change record data may be configured by a setting in the Micros Network/Link Config/Room Rights Config